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Case Details

Lead Automation for a Service Business

Accelera helped a growing service business automate its lead handling process, reducing response time, improving lead quality, and eliminating manual follow-ups through intelligent AI-driven workflows.

Client

A fast-growing multi-region retail and eCommerce business.

The Challenge

Fragmented data across multiple platforms limited visibility and slowed decision-making.

The Solution

Built a centralised data warehouse
Integrated Shopify, ERP, GA4, and marketing platforms
Developed role-based dashboards for all departments
Implemented automated reporting and anomaly detection
Introduced forecasting models for revenue and demand

Results

Real-time business intelligence across all regions
Elimination of manual reporting processes
Improved decision-making speed and accuracy
Scalable data infrastructure for future growth

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